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TERMS AND CONDITIONS

Payment Plan

Payment Plan - Terms and Conditions

 

1. Payment plan payments will be deducted in 10 equal instalments on the 21st* of each month, beginning on October 23 via a nominated VISA or MasterCard only.

 

*If the 21st is on a weekend or public holiday, the first instalment will be deducted on the next business day

 

​2. By signing with the payment plan, you authorise North Melbourne Football Club to arrange a debit of funds from your nominated credit card in amounts and at intervals as advised.

 

3. Subject to members opting out in accordance with item 4, all members on the payment plan are automatically included into an Auto Renewal Agreement, facilitating automatic rollover of your memberships from year to year.

 

​4. Members can only opt out of the payment plan during the period between the conclusion of their last instalment for the current season and the first instalment for the following season, by notifying the North Melbourne Football Club Membership Team either in writing or via email membership@nmfc.com.au. All outstanding payments must be complete at the time of opting out. You will receive a notification from the North Melbourne Football Club at least 21-28 days prior to the first instalment of the following season alerting you to the fact your membership will be auto-renewed in accordance with item 3 above, unless you opt out in accordance with this item 4.

 

​5. Members will be given at least 21-28 days’ notice in writing of any changes to the payment amount of their next season's membership or to the terms and conditions of the payment plan agreement.

 

​6. If any payment fails to transfer between institutions on the 21st, further attempts will be made to attempt to clear the fund transfer. 

 

7. Members can also opt in to receive a reminder SMS prior to each payment debit.

 

​8. Members applying for the payment plan after the first scheduled payment will have the number of required payments deducted to bring them up to date with the schedule and then subsequent payments at each specified date.

 

9. ​If your debit is returned or dishonoured by your financial institution, an email and letter will be sent to your nominated contact address and email requesting immediate payment. Any fees levied to you by your financial institution will be payable by you.

 

​10. North Melbourne Football Club may immediately suspend or cancel your membership if, on at least two consecutive occasions, your drawing is dishonoured by your financial institution. North Melbourne Football Club will notify you in writing to your nominated contact address or email if we suspend or cancel your payment plan arrangement. Please note if cancellation of your membership occurs, at least 24 hours will be needed to reinstate your membership subject to full payment being received of all debts and payments due. 

 

11. It is your responsibility to ensure that:

(a) the account details you have provided are correct and up to date for the duration of your payment plan arrangement; and
(b) you have sufficient clear funds available in the nominated account on the scheduled drawing date.

 

​12. If your Membership is suspended or cancelled, you will not be able to gain access to any matches during the AFL Premiership Season or the Finals Series.

 

13. If you believe that a withdrawal has been initiated incorrectly, please contact the North Melbourne Football Club Membership Team on 1300 526 427. You will receive a full refund of the withdrawal amount if a withdrawal has been made incorrectly and the North Melbourne Football Club cannot substantiate the reason for the withdrawal.

Membership

Purchase of Membership

 

If you are successful in your membership application, the Club will issue you a payment confirmation electronically within 5 business days. You will be sent a lodgement email once your membership card and fulfilment package have been mailed out and your pack will arrive within 10 working days of that lodgement email. Members who join during the season will receive a membership card (or match entry ticket) prior to the next home game. 

The Club reserves its right not to accept any membership application form in its absolute discretion.

 

Term of Membership

Subject to the following terms and conditions, your membership will entitle you to the benefits of membership from receipt of your membership payment to 31 October 2018.

 

Membership Categories

 

RESERVED SEAT MEMBERSHIPS

 

SCHIMMA PLATINUM CLUB​

- A premium reserved seat on the wing on Level 2 for all home matches at Etihad Stadium.
(Access to the same reserved seat is not available for replacement home games or away games.)
- Access into the Premiership Room for all home games at Etihad Stadium.
- Access to home games at Blundstone Arena.
- Guaranteed access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.

 

LEVEL 2 RESERVED SEAT

- A reserved seat on Level 2 for all home matches at Etihad Stadium.
(Access to the same reserved seat is not available for replacement home games or away games.)
- Access to home games at Blundstone Arena.
- Priority two access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

ARCHER'S LEGENDS CLUB

- A reserved seat on the wing on Level 1 for all home matches at Etihad Stadium.
(Access to the same reserved seat is not available for replacement home games or away games.)
- Access into the Barry Cable Social Club for all home games at Etihad Stadium.
- Access to home games at Blundstone Arena.
- Guaranteed access to purchase a Grand Final ticket should North Melbourne 
qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.
 

TASMANIA
PREMIERSHIP CLUB

- A reserved seat in the Ricky Ponting Stand for all home games at Blundstone Arena.
- Access into the Premiership Room for all home games at Blundstone Arena.
- Access to all North Melbourne home and away games in Melbourne.

- Access into Premiership Room and member seating bays at Etihad Stadium plus the ability to purchase guest passes.
- Guaranteed access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.
- Priority booking process directly via the Club for all finals matches should North Melbourne qualify.
- Must reside in Tasmania to purchase this option.

 

BRADY RAWLINGS CLUB

- An undercover reserved seat in the Ricky Ponting Stand for all home games at Blundstone Arena.
- Access to all North Melbourne home and away games in Melbourne
- Access into the Barry Cable Social Club for all home games at Etihad Stadium.
- Priority two access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

GOLD

- An undercover reserved seat in the David Boon Stand for all home games at Blundstone Arena.
- Access to (1) home game at Etihad Stadium.
- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.

 

SILVER

- A reserved seat on the wing in the Ricky Ponting Stand for all home games at Blundstone Arena.
-
 Access to (1) home game at Etihad Stadium.
- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

BRONZE

- A reserved seat in the David Boon Stand or the Hill for all home games at Blundstone Arena.
- Access to (1) home game at Etihad Stadium.
- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.

 

Additional fees and charges may apply to reserved seat memberships for replacement home game matches and away game matches. Reserved seat member access to these matches is not guaranteed. Access is subject to capacity and the Club recommends that members reserve a seat for replacement home game and away game matches in order to guarantee entry, particularly at high demand matches. Access may be gained to designated, unreserved seating on a first-come, first served basis subject to availability and members can upgrade to a reserved seat at the venue for an additional fee subject to availability. Ticket agencies may charge a booking fee which is to be covered by the member.

 

GENERAL ACCESS MEMBERSHIPS

 

PREMIERSHIP CLUB - VICTORIA

- Access to seating on Level 2 between Aisles 31-38 for all home games at Etihad Stadium.
(Access to this area is not available for replacement home games or away games.)

- Access into the Premiership Room for all home games at Etihad Stadium.
- Ability to purchase guest passes into the Premiership Roon for all home games at Etihad Stadium.
- Access to home games at Blundstone Arena.
- Guaranteed access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.

 

BARRY CABLE SOCIAL CLUB

- Access to seating on Level 1 behind the goals in Aisles 22 - 24 and 25 - 26 for all home games at Etihad Stadium.
(Access to this area is not available for replacement home games or away games.)
- Access into the Barry Cable Social Club for 
all home games at Etihad Stadium.
- Access to home games at Blundstone Arena.
- Priority two access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.

 

CHEER SQUAD

- Access to seating on Level 1 behind the goals in Aisles 24 for all home games at Etihad Stadium.
(Access to this area is not available for replacement home games or away games.)
- Access into the Barry Cable Social Club for 
all home games at Etihad Stadium.
- Access to home games at Blundstone Arena.
- Priority two access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.

 

GENERAL ACCESS

- Access to seating on Level 3 for all eligible games at Etihad Stadium.
- Access to home games in Blundstone Arena (except 3 Game members).
- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

FLEXI PACK

- Access to seating on Level 3 for all eligible games at Etihad Stadium (excluding replacement games).
- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

Additional fees and charges may apply to general admission memberships. Members' access to matches is not guaranteed. Access is subject to capacity and the Club recommends that members reserve a seat in order to guarantee entry, particularly at high demand matches. Access may be gained to designated, unreserved seating on a first-come, first served basis subject to availability and members can upgrade to a reserved seat at the venue for an additional fee subject to availability. Ticket agencies may charge a booking fee which is to be covered by the member.

 

INTERSTATE MEMBERSHIPS

 

GOLD

- Guaranteed access to a ticket to 1 game in your state (fixture dependent).
- Access to any 5 home or away games in Melbourne.
- Access to seating on Level 2 for home games at Etihad Stadium.
- Guaranteed access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Week 1 to 3 should North Melbourne qualify.

 

INTERSTATE SOCIAL CLUB

- Access to a ticket to 1 game in your state (fixture dependent).
- Access to any 5 home or away games in Melbourne with seating on Level 1 for home games.
- Access into the Barry Cable Social Club for all home games at Etihad Stadium.
- Priority two access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne 
qualify.

 

INTERSTATE

- Access to a ticket to 1 game in your state (fixture dependent).
- Access to any 5 home or away games in Melbourne.
- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

NON ACCESS MEMBERSHIPS

 

INTERNATIONAL ROO

- Ability to stream all AFL Live games online with the ability to also watch games on replay.
- No access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.
- No priority to purchase a Grand Final ticket should North Melbourne 
qualify.

 

DIGITAL SUBSCRIPTION

- Ability to stream all AFL Live games online with the ability to also watch games on replay plus, access to AFLTV, a 24 hour channel to view highlights and press conferences.
- Access to one (1) North Melbourne home game at Etihad Stadium.

- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

SHINBONER SPIRIT

- Access to one (1) North Melbourne home game at Etihad Stadium.
- Priority three access to purchase a Grand Final ticket should North Melbourne qualify.
- Priority access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 

ABSENTEE MEMBERSHIP

- Access to one (1) North Melbourne home game at Etihad Stadium.
- All communication regarding membership, club updates and news will be via email. Nothing will be sent via mail.

- No priority to purchase a Grand Final ticket should North Melbourne qualify.
- No access to finals tickets in Weeks 1 to 3 should North Melbourne qualify.

 
 

OTHER

 

FAMILY

- Access family memberships are available for two adults and up to four juniors or youths (under the age of 18).
- Reserved seat family memberships are available for two adults and up to two juniors or youths (under the age of 18).
- Additional juniors or youths can be added a reserved seat membership at an additional cost.

 

JUNIOR

- To be eligible for a junior membership, the applicant must be 5 years of age or more and under the age of 15 as at 1 January 2018.
- Juniors aged under 4 at 1 January 2018 are entitled to attend matches without a Club membership, however they must not occupy a seat.

 

STUDENT

- Student concession is available to people studying full-time in 2018. 
- Your membership application/renewal form must be accompanied by a copy of your 2018 student card or a photocopy of a stamped, receipted 2018 enrolment form from your education institution.

 

PENSIONER

- Pensioner concession is available to people holding a 2018 pensioner concession card issued by Centrelink, the Department of Health and Community Services, the Department of Community Services or the Department of Veteran Affairs. 
- A Heath Care or Health Benefit card will not be accepted.
- Your membership application/renewal form must be accompanied by a photocopy of your pension card.
- Pension cards must be valid for the duration of the 2018 AFL season.

 

TOYOTA AFL FINALS SERIES ENTITLEMENTS

Each member's access to the Toyota AFL Finals Series matches will be determined in accordance with their respective membership category and corresponding entitlements. Please refer to the terms of your particular membership for further detail. The Club will communicate information relating to members' access to Toyota AFL Finals Series matches in late August should the Club be participating in the Toyota AFL Finals Series.

 

Transfer of Membership Cards

Club members may transfer their membership (or tickets) to a family member or friend providing that family member or friend is at the equivalent level of entry. Concession and Junior members who transfer their membership card or tickets to an adult will be refused entry and will have their ticket confiscated at the gates. The ticket will not be returned to the member and a replacement fee (to be advised by the Club) will apply for the issue of a new Membership card.

 

No Onselling

Club membership cards and Club reserve tickets may not, without the prior written consent of the Club, be onsold (including via online auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is onsold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission. Penalties apply (including cancellation of any offending member's Club membership without a refund).

 

MCC and AFL Member Upgrades

- AFL Members may nominate a club of support and by doing so consent to the AFL providing their personal details to that club, so they may contact you, for example in relation to membership pack fulfilment and finals access. AFL Members who have nominated a club of support may purchase a club reserved seat membership upgrade.

- MCC members may purchase a club upgrade via the Club or Melbourne Cricket Club.

 

GST and Levies

Except where expressly noted, all prices include GST and any applicable venue levy.

 

Refund & Cancellation Policy

As a general policy, Club memberships are non-refundable. Requests for refunds may be made in writing and are at the sole discretion of the Membership Manager. If the refund request is approved a cancellation fee of $25 will apply if the member pack has already been sent. The cancellation fee will be excluded from any refund amount.

The Club reserves its right to cancel a member's membership without a refund where that member is deemed by the Club to have breached these terms and conditions (including where that member attempts to transfer or sell their membership and/or associated benefits). 

 

Cancellation Policy

The Club reserves its right to cancel a member's membership without a refund where that member is deemed by the Club to have breached these terms and conditions (including where that member attempts to transfer or sell their membership and/or associated benefits).

 

Club Member Code of Conduct

While barracking and supporting your club is a vital part of the game, offensive or aggressive behaviour (including yelling and swearing when dealing with Club staff, agents or AFL or other event staff) will not be tolerated. Club members who consume alcohol on a match day are to do so responsibly. Drunkenness will not be tolerated. Club members who breach the behaviour code of conduct may face penalties including cancellation of membership without refund. The Club endorses the AFL's stance on vilification and has a zero-tolerance for members or supporters that abuse the opposition, opposition supporters, or umpires on grounds of race, religion, gender and sexuality.

 

Variation to Club Membership Terms and Conditions

The Club may from time to time where reasonably necessary vary the terms and conditions of Club membership. The Club will communicate any change to its membership terms and conditions via the Club website or email. Members will have no claim against the Club by reason of any change made to the terms and conditions of Club membership.

 

General Stadium Rules

Club members must adhere to all rules and restrictions imposed by the venues attended by the Club member. All venues are smoke-free. Patrons are not permitted to bring alcohol into any venue and must adhere to strict restrictions placed on alcohol consumption in designated areas at all venues. Umbrellas are not permitted to be opened anywhere within viewing areas at any time on match day.

 

Lost or Stolen Memberships Cards

Membership cards remain the property of the Club. If a Club membership card is lost or stolen, please contact Membership Services on 1300 KANGAS (1300 526 427) and the Club will then issue a replacement membership card subject to receipt of the replacement card fee (as advised by the Club). The card will be replaced at no cost upon provision if a police report or statutory declaration detailing the theft.

 

Voting Rights

Members whose name appears on the Official Register of Members as of June 1 each year and who are over the age of 18 shall be eligible to vote at the Annual General Meeting (AGM).

 

Members' Privacy

All personal information will be used, and may be disclosed, by the Club (including for promotional and marketing purposes) in accordance with the AFL and AFL Club Privacy Policy available at www.afl.com.au/privacy. By providing your personal information you agree to such use and disclosure by the Club and confirm you have read and agree to be bound by the AFL and AFL Club Privacy Policy.

 

Telephone and Internet Renewals

Members may renew their Club membership over the telephone or online. By renewing over the telephone or online, you accept these terms and conditions of Club membership (as amended by from time to time by the Club).

 

Further Information

If you require further information in relation to these terms and conditions, please visit membership.nmfc.com.au or call Membership Services on 1300 KANGAS (1300 526 427).

Recruit A Roo

1. Offer valid only from October 23, 2017 until July 31, 2018.

 

2. Add on products, AFL membership with club support, member only merchandise and Shinboner Spirit memberships are not eligible.

 

3. The minimum spend is $109 for an adult membership and $60 for a junior membership.

 

4. A discount of $40 will be applied to adult and family memberships only. A discount of $10 will be applied for all concession, youth and junior memberships. The discount for new members will be applied at the time of purchasing.

 

5. A reward of $40 will be provided for new adult and family memberships only and a reward of $10 will be provided for new concession, youth and junior memberships only. The reward for recruiting new members will be sent via mail in October, prior to renewals for 2019.

 

6. All new members seeking the discount must select the upfront or monthly payment plan option. To be a new member, you must not have been a North Melbourne member in 2017.

 

7. To be a recruiter, you must have been a North Melbourne member in 2017, are a North Melbourne member again in 2018 and are on the upfront or monthly payment plan.

 

8. New members are eligible for a discount on their first membership transaction only. Subsequent membership transactions will not be eligible for a discount.

 

9. The prize allocated to each month's draw is at the discretion of the club and based on what stage of the season.

 

10. Seat upgrades and GA ticket prizes can be used for the home game of the members choice by contacting the club the week before the chosen game.

 

11. Prizes must be claimed between October 23, 2017 and August 31, 2018.

 

12. Offer not valid in conjunction with other offers and discounts.

 

13. Maximum number of vouchers awarded will be equivalent to the value of the current membership and cannot be transferred to other memberships.

 

14. Discount will not apply to new memberships already purchased.

Seat Return

1. The member seat return program enables a member to return their seat for sale for any Etihad Stadium home games and/or Blundstone Arena home games that they cannot attend in the 2018 season.

 

2. The seat return program only applies to members who have a reserved seat membership card at Etihad Stadium and/or Blundstone Arena.

 

3. Members can return their seat by logging on to their MyKanagroos account with their member ID and password or by calling 1300 KANGAS (1300 526 427).

 

4. Members must return their seat before the nominated cut-off time which will be provided on membership.nmfc.com.au for each match.

 

5. The seat return program does not apply to daily ticket sales.

 

6. For every seat that successfully sells through Ticketek, the member will receive a credit which will be deducted off the price of the members 2019 membership.

 

7. The credit is $25 for adult and concession members and $15 for junior members.

 

8. Refund amounts are non-transferable and cannot be exchanged for goods or services from the club.

 

9. Once seats are returned to the club they cannot be returned back to the member.

 

10. Once seats are returned to the club the membership barcode will be retired for the relevant game and the membership card cannot be used for either entry into the venue or access to seating.

 

11. There is no guarantee that the seat will be sold if returned to the club. If the seat is not sold, a credit will not be applied.

 

12. You will be notified via email if your seat has successfully been resold.

 

13. If the credit is not used in 2019 it will be forfeited.

 

14. Members who receive paper tickets and companion card memberships cannot return their seats through the member seat return program.

 

15. Members who have outstanding payments on their payment plan will not have the credit applied until the payment plan is compliant.

 

16. The North Melbourne Football Club’s decision on issuance of seat return credits are final and cannot be contested.

Social Club

1. The Barry Cable Social Club (located in the Victory Room on Level 1, Aisle 17) is accessible to all Barry Cable Social Club, Premiership Club, Schimma Platinum Club, Archer’s Legends Club and members with a Social Club upgrade on presentation of their North Melbourne membership card or Social Club medallion.

 

2. Social Club members are able to bring a guest for the cost of $10 per adult and $5 per junior. Opposition supporters are welcome into the room as a guest of a North Melbourne member however we respectfully ask that all guests acknowledge that this is a North Melbourne members area and act accordingly.

 

3. Offensive, aggressive or antagonising behaviour (including yelling and swearing when dealing with club staff or other event staff) will not be tolerated.

 

4.Club members who consume alcohol on a match day are to do so responsibly - drunkenness will not be tolerated.