Terms & Conditions

North Melbourne Football Club Terms and Conditions

All North Melbourne Football Club (Club) memberships are subject to the following terms and conditions.

  1. Purchase of Membership

If you are successful in your membership application, the Club will issue you a payment confirmation electronically within 5 business days. You will receive a mobile membership pack to your email shortly after your payment confirmation. Your mobile membership card will be activated before the start of the 2022 Toyota AFL Premiership Season. Members who join during the season will be able to access the Mobile membership card (or match entry ticket) prior to the next home game.

The Club reserves its right not to accept any membership application form in its absolute discretion.

  1. Term of Membership

Subject to the following terms and conditions, your membership will entitle you to the benefits of membership from receipt of your membership payment to 31 October 2022.

  1. Membership Benefits and Entitlements

Any entitlements or benefits (including those listed below at item 4) that form part of a Club membership must be taken as offered, are not exchangeable or transferrable and cannot be redeemed for cash. In the event that any of the entitlements or benefits, or any part of them, are unavailable or unable to be provided for any reason, the Club reserves the right to substitute a benefit or entitlement of equal or greater value. Any monetary value of a benefit or entitlement listed on the Club website or marketing material is the recommended retail value of those benefits or entitlements at the time of publishing. No responsibility is accepted for any variation in the value of the benefits and entitlements. Any incidental costs relating to the benefits or entitlements are the responsibility of the membership holder.

At this time, the impact (if any) that the coronavirus pandemic may have on the 2022 Toyota AFL Premiership Season is not known. Whilst we all sincerely hope that this year’s challenges will be behind us in 2022, if there is an interruption to the 2022 Toyota AFL Premiership Season then we will again provide all match access members with a range of options to address any material reduction in the match access benefits of your membership, same as the club provided in season 2020 & 2021.

  1. Membership Categories
    1. Club Membership Categories and Entitlements
      1. Reserved Seat Membership categories

Level 2 Premium Reserved

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat on Level 2 for all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season
  • Priority access to 4 replacement games in Melbourne
  • Access to the Premiership Room for all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Access to the Barry Cable Social Club for all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Guaranteed access to purchase a Grand Final ticket should the Club qualify
  • One free guest pass (Level 2 seating) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify
  • Junior members will also receive an invitation to the Future Roos clinic to train with the players and a personalised merchandise pack

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022 member merchandise.

Level 2 Seating

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Seating in the member only reserved area on Level 2 for all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Priority access to 4 replacement games in Melbourne
  • Access to the Premiership Room for all Club games at Marvel stadium during the 2022 AFL Home & Away Season;
  • Access to the Barry Cable Social Club for all Club games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Guaranteed access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (Level 2 Seating) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and
  • Junior members will also receive an invitation to the Future Roos clinic to train with the players and a personalised merchandise pack.

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Level 2 Reserved

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat on Level 2 to all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Priority access to 4 replacement games in Melbourne
  • Priority 2 access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (Level 2 Seating) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Level 1 Premium Reserved

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat on Level 1 to all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Priority access to 4 replacement games in Melbourne
  • Access to the Barry Cable Social Club for all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Guaranteed access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (Level 1 Seating) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify;

Junior members will also receive an invitation to the Future Roos clinic to train with the players and a personalised merchandise pack

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Level 1 Seating - Premium

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Seating in the member only reserved area on Level 1 to all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Access to 4 replacement games in Melbourne
  • Access to the Barry Cable Social Club for all Club games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Guaranteed access to purchase a Grand Final ticket should the Club qualify
  • One free guest pass (Level 1 Seating) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and
  • Junior members will also receive an invitation to the Future Roos clinic to train with the players and a personalised merchandise pack

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Level 1 Seating

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Seating in the member only reserved area on Level 1 to all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Access to 4 replacement games in Melbourne
  • Access to the Barry Cable Social Club for all Club games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Priority 2 access to purchase a Grand Final ticket should the Club qualify
  • One free guest pass (Level 1 Seating) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Junior members will also receive an invitation to the Future Roos clinic to train with the players and a personalised merchandise pack

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Level 1 Reserved

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat on Level 1 to all Club home games at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Priority access to 4 replacement games in Melbourne
  • Priority 2 access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (Level 1 Seating) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Southerners (Tasmania)

Inclusions

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • A reserved seat in the Ricky Pointing Stand to all Club home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Cocktail function at 4 home games at Blundstone Arena in a sectioned off area of the Premiership Club function room including a drinks package and grazing stations
  • Pre-game coaches address from the Senior Coach or Assistant Coach
  • Access to the indoor cricket nets to watch the team sing the song (win only)
  • Mid-Season review Zoom session with members of the Football Department
  • Guaranteed access to purchase a Grand Final Ticket should the Club qualify;
  • Access to the Premiership Room for all Club home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify;

Junior members will also receive an invitation to the Future Roos clinic at Arden Street to train with the players and a personalised merchandise pack

Visiting Melbourne? Your membership will also include:

  • Access to 7 Club home games at Marvel Stadium in the member only reserved area on Level 2 during the 2022 AFL Home & Away Season;
  • Access to the Premiership Room at Marvel Stadium during the 2022 AFL Home & Away Season.

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Premiership Club (Tasmania)

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat in the Ricky Pointing Stand for all Club home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Access to the Premiership Room for all home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Guaranteed access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify

Junior members will also receive an invitation to the Future Roos clinic at Arden street to train with the players (Victorian restrictions permitting) and a personalised merchandise pack

Visiting Melbourne? Your membership will also include:

  • Access to 7 Club home games at Marvel Stadium in the member only reserved area on Level 2 during the 2022 AFL Home & Away Season;
  • Access to the Premiership Room at Marvel Stadium during the 2022 AFL Home & Away Season.

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Brady Rawlings (Tasmania)

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat in the Ricky Pointing Stand for all home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Priority 2 access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Visiting Melbourne? Your membership will also include:

  • Access to 7 Club home games at Marvel Stadium in the member only reserved area on Level 2 during the 2022 AFL Home & Away Season;
  • Access to the Premiership Room at Marvel Stadium during the 2022 AFL Home & Away Season.

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Gold (Tasmania)

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat in the David Boon Stand for all home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify

Visiting Melbourne? Your membership will also include:

  • Access to one Club home game at Marvel Stadium in General Admission seating areas on Level 3 during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Silver (Tasmania)

Inclusions

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • A reserved seat in the Ricky Ponting Stand for all Club home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Visiting Melbourne? Your membership will also include:

  • Access to 1 Club home game at Marvel Stadium in General Admission seating areas on Level 3 during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Bronze (Tasmania)

Inclusions

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat in the David Boon Stand to all Club home games at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Visiting Melbourne? Your membership will also include:

  • Access to 1 Club home game at Marvel Stadium in General Admission seating areas on Level 3 during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year; available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Cheer Squad (Tasmania)

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Reserved seat in the Cheer Squad seating area behind the goals in the David Boon Stand during the 2022 AFL Home & Away Season;
  • Opportunity to hold the banner at each Club home game during the 2022 AFL Home & Away Season;
  • Guaranteed access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Additional fees and charges may apply to reserved seat memberships for replacement home game matches and away game matches. Reserved seat member access to these matches is not guaranteed. Access is subject to capacity and the Club recommends that members reserve a seat for replacement home game and away game matches to guarantee entry, particularly at high-demand matches. Access may be gained to designated, unreserved seating on a first-come, first-served basis subject to availability and members can upgrade to a reserved seat at the venue for an additional fee subject to availability. Ticket agencies may charge a booking fee which is to be covered by the member.

  1. General Admission Membership categories

General Admission Home and Away game access

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Access to General Admission seating areas on Level 3 at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Access to 4 replacement games in Melbourne
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (GA) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

General Admission 3 & 5 Games Access

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Access to General Admission seating areas on Level 3 at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Access to 4 replacement games in Melbourne
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (GA) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

TAS 4 Game General Admission

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Access to General Admission areas on The Hill at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (GA) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

VIC Flexi Pack - 10 digital general admission tickets.

Package Inclusions

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Access to General Admission seating areas on Level 3 at Marvel Stadium during the 2022 AFL Home & Away Season;
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

TAS Flexi 7

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Access to General Admission areas on The Hill at Blundstone Arena during the 2022 AFL Home & Away Season;
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • One free guest pass (GA) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

2 Ticket Flexi Pass - VIC

Package Inclusions

  • 2022 mobile membership
  • Access to General Admission seating areas on Level 3 at Marvel Stadium during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

2 Ticket Flexi Pass - TAS

Package Inclusions

  • 2022 mobile membership
  • Access to General Admission areas on The Hill at Blundstone Arena during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

AFLW

Inclusions:

  • 2022 mobile membership with your choice of member item (member cap, tote bag or Roo Shop voucher)
  • Access to all Home games during the 2022 AFLW Home & Away Season;
  • Priority access to purchase an AFLW finals ticket in weeks 1-2 should the Club’s AFL team qualify; and
  • Priority access to purchase an AFLW Grand Final ticket should the Club’s AFLW team qualify.

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Supporter Membership

Inclusions

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Access to General Admission seating areas on Level 3 at Marvel Stadium or Blundstone Arena for one game during the 2022 AFL Home & Away Season; and

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Future Roos

Package Inclusions:

  • A personalised Future Roos membership pack including cap, boot bag, player badge, attendance card and showbag (if attending junior clinic)
  • Train with the team at the exclusive Future Roos clinic in the July school holidays (Victorian restrictions permitting);
  • Priority 3 access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify
  • Access to General Admission seating areas on Level 3 for all the Club home and away games in Melbourne during the 2022 AFL Home & Away Season;
  • Access to all Home games during the 2022 AFLW Home & Away Season;
  • One free guest pass (GA) to bring a friend to a Club home game during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers, or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Additional fees and charges may apply to general admission memberships. Members’ access to matches is not guaranteed. Access is subject to capacity and the Club recommends that members reserve a seat to guarantee entry, particularly at high-demand matches. Access may be gained to designated, unreserved seating on a first-come, first-served basis subject to availability and members can upgrade to a reserved seat at the venue for an additional fee subject to availability. Ticket agencies may charge a booking fee which is to be covered by the member.

  1. Interstate Membership categories

Interstate Gold

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Guaranteed reserved seat ticket to a Club game in your home state during the 2022 AFL Home & Away Season;
  • Guaranteed access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Junior members will also receive a personalised Future Roos merchandise pack

Visiting Melbourne? Your membership will also include:

  • Access to 5 Club home games at Marvel Stadium in the member-only reserved area on Level 2 during the 2022 AFL Home & Away Season;
  • Access to 4 replacement games in Melbourne
  • Access to the Premiership Room at Marvel Stadium during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Interstate

Package Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Access to 1 reserved seat ticket to a Club game in your home state during the 2022 AFL Home & Away Season;
  • Priority 2 access to purchase a Grand Final ticket should the Club qualify;
  • Priority access to purchase a finals ticket in weeks 1-3 should the Club qualify; and

Junior members will also receive a personalised Future Roos merchandise pack

Visiting Melbourne? Your membership will also include:

  • Access to 5 Club home games at Marvel Stadium in the member-only reserved area on Level 1 during the 2022 AFL Home & Away Season;
  • Access to 4 replacement games in Melbourne
  • Access to the Barry Cable Social Club at Marvel Stadium during the 2022 AFL Home & Away Season;

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.
  1. Non-Access Membership categories

International Roo

Package Inclusions

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)
  • Stream all the AFL and AFLW games live or on demand during the 2022 AFL Home & Away Season; and

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Baby Joey

Package Inclusions:

  • A personalised Baby Joey membership pack including a baby romper and certificate;

Membership Benefits:

  • 10% off at the Roo Shop all year available in-store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Non-Access AFLW

Inclusions:

  • 2022 AFLW membership pack with your choice of member item (tote bag, cap or $20 Roo Shop voucher)
  • Priority access to purchase an AFLW finals ticket in weeks 1-2 should the Club’s AFL team qualify; and
  • Priority access to purchase an AFLW Grand Final ticket should the Club’s AFLW team qualify.

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners; and
    • Access to purchase 2022-member merchandise.

Non-Access Membership

Inclusions:

  • 2022 mobile membership with your choice of member item (member scarf or Roo Shop voucher)

Membership Benefits:

  • 10% off at the Roo Shop all year available in store or on matchdays. Not redeemable for cash. Not valid in conjunction with other promotions, vouchers or offers;
  • Access to exclusive offers from our corporate partners and;
    • Access to purchase 2022-member merchandise.

Pet Membership

Pet memberships received a personalised feeding mat.

  1. Membership Classifications and Concessions
    1. Family

Access family memberships are available for two adults and up to four juniors or youths (under the age of 18). Reserved seat family memberships (In accordance with item 4) are available for two adults and up to two juniors or youths (under the age of 18). Additional juniors or youths can be added a reserved seat membership at an additional cost.

  1. Junior

To be eligible for a junior membership, the applicant must be 5 years of age or more and under the age of 15 as at 1 January 2022. Juniors aged under 4 at January 1, 2022 are entitled to attend matches without a Club membership, however they must not occupy a seat.

  1. Student

Student concession is available to people studying full-time in 2022. Your membership application/renewal form must be accompanied by a copy of your 2022 student card or a photocopy of a stamped, receipted 2022 enrolment form from your education institution.

  1. Pensioner

Pensioner concession is available to people holding a 2022 pensioner concession card issued by Centrelink, the Department of Health and Community Services, the Department of Community Services or the Department of Veteran Affairs. A Heath Care or Health Benefit card will not be accepted. Your membership application/renewal form must be accompanied by a photocopy of your pension card. Pension cards must be valid for the duration of the 2022 football season.

  1. Toyota AFL Finals Series entitlements

Each member’s access to the Toyota AFL Finals Series matches will be determined in accordance with their respective membership category and corresponding entitlements. Please refer to the terms of your particular membership for further detail. The Club will communicate information relating to members’ access to Toyota AFL Finals Series matches in late August should the Club be participating in the Toyota AFL Finals Series.

  1. Member Choice

In 2022, eligible members can choose from one (1) of the following member choice items, your selection is final and cannot be changed/altered.

It is the members responsibility to ensure their Member Choice item is collected from one of the eligible locations mentioned below.

All records containing Member Choice selection are collected and used by the North Melbourne Football Club in accordance with its Privacy Policy.

Member Choice items will be available until stock is depleted. Once sold out an item will be unavailable and cannot be selected as part of member Choice.

As a General policy, Member Choice items are not eligible for exchange.

If you believe your 2022 Member Choice item is damaged or received the wrong item, any requests for replacement/exchange must be made in writing and are at the discretion of the North Melbourne Football Club Membership Manager.

  1. – Option 1 - Roo Shop Voucher

Receive a $20 Roo shop voucher. 2021 premium members will receive a $50 Roo Shop voucher. 2022 General admission members will receive a $30 Roo shop voucher. This cannot be used in conjunction with any other promotion or offer, vouchers cannot be stacked, expiry date 31st October 2022

  1. – Option 2 - Member Scarf

Can be collected on match days or in club during business hours. Alternatively, can be posted out for an additional $10 postage fee.

  1. Transfer of Membership Cards

Club members may transfer their digital membership (or tickets) to a family member or friend providing that family member or friend is at the equivalent level of entry. Concession and Junior members who transfer their membership card or tickets to an adult will be refused entry and will have their ticket confiscated at the gates. The ticket will not be returned to the member and a replacement fee (to be advised by the Club) will apply for the issue of a new Membership card.

  1. No Onselling

Club memberships and Club reserve tickets may not, without the prior written consent of the Club, be onsold (including via online auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is onsold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission. Penalties apply (including cancellation of any offending member’s Club membership without a refund).

  1. MCC and AFL Member Upgrades
    1. AFL Members may nominate a club of support and by doing so consent to the AFL providing their personal details to that club, so they may contact you, for example in relation to membership pack fulfilment and finals access. AFL Members who have nominated a club of support may purchase a club reserved seat membership upgrade.
    2. MCC members may purchase a club upgrade via the Club or Melbourne Cricket Club.
  1. Payment

Payment of your Club membership fee may be made in one of two ways:

  1. Full Payment: Your full membership fee can be paid via any one of the following methods: VISA, MasterCard, Cheque or Cash.
  2. Auto Renewal: All memberships purchased online will automatically join the Auto Renewal. Your membership payments via the Auto Renewal are as follows:
    1. Auto Renewal payments will be deducted in 10 equal instalments on the 21st of each month beginning on October 21 via a nominated VISA or MasterCard only.
    2. By signing with the Auto Renewal, you authorise the Club to arrange a debit of funds from your nominated credit card in amounts and at intervals as advised.
    3. All members on the Auto Renewal are automatically included into an Auto Renewal Agreement, facilitating automatic rollover of your memberships from year to year.
    4. Members can unsubscribe from the Auto Renewal with ease for the following season by contacting 1300 526 427 on or before the 18th of October 2022.
    5. Members will be given at least 7 days’ notice in writing or via electronic communications (email) of changes in the new amount of their next season's membership and to the terms of the Auto Renewal agreement.
    6. The first instalment will be withdrawn on October 21, 2021 with further payments on the 21st of each following month. If any payment fails to transfer between institutions on the 21st, further attempts will be made to attempt to clear the fund transfer. Payments that decline will be recharged and may incur an additional processing fee.
    7. Members applying for the Auto Renewal after the first scheduled payment will have the number of required payments deducted to bring them up to date with the schedule and then subsequent payments at each specified date.
    8. If your debit is returned or dishonoured by your financial institution, a email and/or sms will be sent requesting immediate payment. Any fees levied to you by your financial institution will be payable to you.
    9. The Club may suspend or cancel your membership if, on two consecutive occasions, your drawing is dishonoured by your financial institution. We will notify you by email if we suspend or cancel your Auto Renewal arrangement.
    10. It is your responsibility to ensure that: (a) the account details you have provided are correct, including notification should the expiry date change within the 10-month program; (b) you have sufficient clear funds available in the nominated account on the scheduled drawing date.
    11. If your membership is suspended or cancelled, you will not be able to gain access to any matches during the Premiership Season or the Toyota AFL Finals Series.
    12. If you believe that a withdrawal has been initiated incorrectly, please contact Membership Services on 1300 KANGAS (1300 526 427). You will receive a full refund of the withdrawal amount if we cannot substantiate the reason for drawing.
  1. GST and Levies

Except where expressly noted, all prices include GST and any applicable venue levy.

  1. Refund Policy

As a general policy, Club memberships are non-refundable. Requests for refunds may be made in writing and are at the sole discretion of the Membership Manager.

  1. Cancellation of Membership by Club Policy

The Club reserves its right to cancel a member’s membership without a refund where that member is deemed by the Club to have breached these terms and conditions (including where that member attempts to transfer or sell their membership and/or associated benefits). Once a membership is cancelled, all entitlements and benefits associated with that membership are revoked.

  1. Club Member Code of Conduct

While barracking and supporting your club is a vital part of the game, offensive or aggressive behaviour (including yelling and swearing when dealing with Club staff, agents or AFL or other event staff) will not be tolerated. Club members who consume alcohol on a match day are to do so responsibly. Drunkenness will not be tolerated. Club members who breach the behaviour code of conduct may face penalties including cancellation of membership without refund. The Club endorses the AFL’s stance on vilification and has a zero-tolerance for members or supporters that abuse players, officials, supporters, or umpires on grounds of race, religion, gender and sexuality.

  1. Variation to Club Membership Terms and Conditions

The Club may from time to time where reasonably necessary vary the terms and conditions of Club membership. The Club will communicate any change to its membership terms and conditions via the Club website or email. Members will have no claim against the Club by reason of any change made to the terms and conditions of Club membership.

  1. General Stadium Rules

Club members must adhere to all rules and restrictions imposed by the venues attended by the Club member. All venues are smoke-free. Patrons are not permitted to bring alcohol into any venue and must adhere to strict restrictions placed on alcohol consumption in designated areas at all venues. Umbrellas are not permitted to be opened anywhere within viewing areas at any time on match day.

  1. Lost or Reissue of Junior Member Packs

If a Club membership pack is lost or stolen, please contact Membership Services on 1300 KANGAS (526 427) and the Club may issue a replacement membership pack subject to receipt of the replacement/reissue fee of $30 per membership pack. The pack will be replaced at no cost upon provision if a police report or statutory declaration detailing the theft.

  1. Cancellation of Membership by Member policy

Membership Cancellation/Refund Policy

17.1 Exchanges or refunds are not available on memberships or additional products purchased

17. 2 In exceptional circumstances, requests for refunds may be made in writing and are at the sole discretion of the Club’s membership managers. If cancellation requests are made after the fulfilment packs/items have been issued, the membership product will not be cancelled or refunded.

17. 3 Should a refund be granted; a cancellation fee will be applicable and will be deducted or withheld from the refund amount. In the event that an outstanding balance remains at year’s end, the balance will remain owing on the member’s account and must be paid in full prior to rejoining.

17.4 If a member wishes to cancel their membership, an email must be sent to Membership Services to membership@nmfc.com.au or a written letter can be sent via post to PO Box 158, North Melbourne VIC 3051 or dropped off in person at Arden St reception. As a general policy, Club Memberships and Membership Packages are non-refundable and cannot be cancelled by the Member.

  1. Hardship Policy

Financial hardship is often unexpected, can be short or long-term, and often comes as a result of a change in personal circumstances, such as injury, illness, loss of income, domestic violence or a death in the family.

Members facing these circumstances may qualify for special assistance. To request financial relief please contact Membership Services on 1300 526 427 Monday-Friday 9am-5pm AEST or via membership@nmfc.com.au Our priority will be to find a solution that meets your needs.

Eligibility for refunds will be assessed on a case by case basis according to the value of benefits already received at the date of the request.

Members applying for financial relief may be asked to provide supporting documentation. Information provided will not be stored by the North Melbourne Football Club. It will be treated sensitively and remain strictly confidential.

Options available in instances of hardship include:

i. Request to pause monthly payments, until you’re back on track

ii. Partial refunds

iii. Request to adjust interim payment terms

When contacting our Membership Services team your safety is our priority. If you identify as being in a domestic or family violence situation, our staff will check if it is safe to continue the call or correspondence before proceeding.

Financial hardship can impact North Melbourne members and their families. There are many organisations that may be able to provide further support or resources:

Financial Support Information

https://www.servicesaustralia.gov.au/

https://moneysmart.gov.au/

Family/Personal Support Information

https://www.1800respect.org.au/

https://www.beyondblue.org.au/

  1. Membership Promotions

North Melbourne Football Club have the ability to introduce new promotions and offers to members. Any member who has purchased prior to these offers will not be able to request a refund for membership or have the promotion apply to their membership

  1. Voting Rights

Members whose name appears on the Official Register of Members as of June 1 each year and who are over the age of 18 shall be eligible to vote at the Annual General Meeting (AGM).

  1. Members’ Privacy

All personal information will be used, and may be disclosed, by the Club (including for promotional and marketing purposes) in accordance with the AFL and AFL Club Privacy Policy available at www.afl.com.au/privacy. By providing your personal information you agree to such use and disclosure by the Club and confirm you have read and agree to be bound by the AFL and AFL Club Privacy Policy.

  1. Telephone and Internet Renewals

Members may renew their Club membership over the telephone or online. By renewing over the telephone or online, you accept these terms and conditions of Club membership (as amended by from time to time by the Club).

  1. Further Information

If you require further information in relation to these terms and conditions, please visit membership.NMFC.com.au or call Membership Services on 1300 KANGAS (526 427).