In 2024, Members receive a Roo Shop voucher valued at $30. This voucher can be used to purchase a 2024 Members scarf or cap or any products available at the Roo Shop.
Members will also be able to request a member pack delivered to their house which will include a 2024 member card (choice of souvenir or barcoded), a lanyard, and a 2024 member bumper sticker. to Request a pack, click HERE
Members will be sent their member voucher code within 2 weeks of joining or renewing via an email with the subject line "Your 2024 Member Choice Voucher"
You can redeem the 2024 Member item through the Roo Shop website using your members choice voucher. This item can be found under the ‘Member Exclusives’ product category at the top of the Roo Shop homepage. There will be no charge for your member item as long as you use your voucher.
Member items are also available for collection at both the club, and at home games at Marvel Stadium and Blundstone Arena. To collect the member item, you must present your unique voucher.
You will need to do this once at the checkout page of the Roo Shop.
Codes cannot be used in conjunction with other valid coupon codes in a single transaction. No exceptions.
Any unused balance or credit remaining on the gift voucher can be redeemed with future orders.
No. If you have multiple vouchers, you are not required to create multiple accounts to use them. Vouchers can be used on the same Roo Shop account. They just cannot be used in the same orders.
No. Free Shipping will be applied to your order if you select the members item
All members wishing to receive their 10% discount will be required to create a new account prior to making their first order. This will be a separate account to your membership account, however you will have to use the same email for the website to recognise you as an NMFC member. Please follow the below steps to create your new the Roo Shop account:
Yes. If you have followed the steps above and have logged in correctly, a 10% discount will also be applied to the items in your order.
If you have just created an account, it may take some time for your membership discount to apply. Log out and refresh the page. If the discount does still not apply, please check that your email is correct. To re-enter your details, follow the below steps:
To be eligible for your member discount, your membership payments must be up to date. If you are behind in your payments or have not renewed your membership, please login to your membership account at https://membership.nmfc.com.au or call the Membership Department on 1300 KANGAS (1300 526 427). Alternatively, you can email firstname.lastname@example.org to resolve the issue.
If you have any further issues, please contact the Roo Shop on (03) 9320 2480.
If you have forgotten your password, please click the ‘Forgot your Password’ link below the login or click here. Once you receive the email, there will be a link to reset your password. If you do not receive an email with a link to reset your password, we may have the wrong email address for you. Please contact the membership department on 1300 KANGAS (1300 526 427) or email email@example.com to update your details.
To receive a 10% discount, your email address must match the email address linked to your membership. If you need to update this, please contact the membership department on 1300 KANGAS (1300 526 427) or email firstname.lastname@example.org.
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