EasyPay FAQs
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Close menuWhat is EasyPay?
EasyPay makes membership easier for you, our members! Just like your Netflix account, your membership is ongoing until you choose to unsubscribe which can be done easily at any time. You can choose to pay in monthly instalments making membership more affordable plus just for being up to date with your payments, you’ll go in the draw every month to win a series of prizes. so, if your card is due to expire, make sure you update us as soon as you receive the new card!
What can I win simply for using EasyPay
Each month, just for being compliant (or joining EasyPay) you will go in the draw to win a prize. If you pay upfront, you will automatically be in each of the draws, if you pay monthly, as long as you pay on time and don't let your card expire or decline, you will automatically go in the draw to win. Check out the prizes you are in the draw to win each month.
October VIP training session experience
November - 5 x $100 Roo Shop Gift cards
December - 2024 team signed guernsey
January - Guard of Honour experience at a home game in 2024
February - Double pass, flights and accommodation to a Melbourne or Tas game
March - Good Friday match day experience
April - Arden Lounge double pass
May - 2024 Indigenous team signed guernsey
June - Corporate Suite experience
July - Double Pass to Syd Barker
I am currently subscribed to the EasyPay process. How do I unsubscribe?
You can unsubscribe from the EasyPay process by contacting Membership Services on 1300 526 427 at any time.
I missed the deadline to unsubscribe and my membership payment has been debited. Am I able to get a refund?
If you missed the deadline to unsubscribe before the Auto Rollover in October and wish to request a refund, please contact Membership Services on 1300 526 427.
What date will my membership roll over for the following year and funds be debited?
Our EasyPay roll-over occurs on October 17, 2023.
How do I change my payment details?
To update your payment details, view the instructions on our update details page. You can update your details at anytime throughout the year and the changes will automatically be applied to your subscription.
What if I want to change my package?
To change your membership package, please contact Membership Services on 1300 526 427. We are able to make changes to your package at anytime throughout the year and will be able to modify your remaining payments if applicable.
How do I update my personal details?
To update your personal details, view the instructions on our update details page. You can update your details at any time throughout the year.
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